If the heart of RTG Medical is its medical professionals, then the brains of the operation are its recruiters (also called staffing specialists).
A lot has to happen to get from Point A (position needing to be filled) to Point B (position is filled), and it’s the recruiters who serve as the liaison between the traveling healthcare professionals and the medical facilities during the placement process and beyond.
The start of the process
Staffing specialists are the single point of contact from profile submission to placement. Their role includes negotiating pay packages, housing and travel setup, payroll processing, conflict resolution, and managing pretty much any question or concern that comes up between healthcare professionals and facilities.
Here’s how the process gets started:
1. RTG establishes a relationship with a hospital. RTG has ongoing, long-term relationships with hospitals, as well as new relationships being established all the time.
2. Hospital A informs RTG that X number of spots need to be filled, and RTG gathers the additional details, like what specialties are needed, and the duration of the openings. That information then gets passed onto the recruiter.
3. The recruiter is now responsible for filling the assigned position(s).
The beginning of the process is simple enough, and the fundamentals are pretty straightforward, but the activities associated with the actual placement can take a while. Much of the recruiter’s day at this stage is spent on the phone, trying to connect with the best candidates for any given position. This could mean something like 50 calls (or more) in a day. The nature of the jobs means that some leads will never call back, other leads will say they already found a position, and maybe only a handful will actually call back and be interested. It can be hard work, but the rewards make it worth it.
Among those leads the recruiter reaches, many have questions or need additional specific details, so a little back-and-forth may still be needed before a commitment can be made. This can take hours or even days.
Eventually, everything falls together and the paperwork is signed…but it doesn’t end there. Once a position is filled, the recruiter’s role shifts to the staffing specialist side of things, and he or she manages all facets of the medical professional’s assignment all the way through to when it’s time to return home. At the same time, the recruiter will still be working on new placements, so days are full and boredom is not an occupational hazard.
The next chapter
Later this week, we’ll talk more about a day in the life of a recruiter, and some of the tremendous advantages of being a recruiter. If you think you might be interested in a recruiter/staffing specialist position at RTG, we’d love to start a conversation. Just contact us at 866 RTG-2DAY (784-2329) or contact us through our website.